One Global
Cloud

End-to-End Lifecycle Management

Channel support system to help channel extend their business model

Fully Secure and Highly Available

Geo-redundant data centers across the world ensuring business continuity and peace of mind

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Supported by the Powered by BroadSoft channel program for best-practice acquisition, onboarding and adoption services

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Everything you need to be successful

BroadCloud Channel Support System

The BroadCloud Channel Support System is our end-to-end SaaS lifecycle management platform that integrates with the existing systems from the Channel or Utilises our purpose-built platforms to help the channel evolve and extend their business model

Customer Management

BroadCloud CSS Customer Management tools provide the user administration and service management and billing management portals channel partners use to manage and monetize their BroadSoft solutions

Digital Marketing

BroadCloud CSS Digital Marketing services provide the eCommerce tools and services channel partners need to generate demand and activate the sales process for their BroadSoft solutions

Order Management

BroadCloud CSS Order Management services bring the end-to-end tools and support channel partners need to execute solution delivery for their customers.

Business Intelligence

BroadCloud CSS Business Intelligence support equips our channel partners with the tools for proactive monitoring and service assurance, technical support and analytics insights into system and end user usage data needed to assure optimal customer satisfaction