One Global
Cloud
Everything you need to be successful
The BroadCloud Channel Support System is our end-to-end SaaS lifecycle management platform that integrates with the existing systems from the Channel or Utilises our purpose-built platforms to help the channel evolve and extend their business model
BroadCloud CSS Customer Management tools provide the user administration and service management and billing management portals channel partners use to manage and monetize their BroadSoft solutions
BroadCloud CSS Digital Marketing services provide the eCommerce tools and services channel partners need to generate demand and activate the sales process for their BroadSoft solutions
BroadCloud CSS Order Management services bring the end-to-end tools and support channel partners need to execute solution delivery for their customers.
BroadCloud CSS Business Intelligence support equips our channel partners with the tools for proactive monitoring and service assurance, technical support and analytics insights into system and end user usage data needed to assure optimal customer satisfaction
Enhance your customer's workflow
BroadCloud includes CRM Connect an application for a desktop that integrates leading CRM applications into BroadCloud’s service. CRM Connect works in conjunction with a user’s phone and CRM software to provide a productivity enhancing integrated service.
The BroadCloud Advantage
Fast track to profitable growth
- Minimal back office integration requirements
- Faster time to revenue w/ personalized go-to-market support
- End-to-end deployment/provisioning/onboarding support
Proven, carrier-class cloud platform
- Market share leader
- Carrier-class scalability, reliability and security
- Most comprehensive suite of cloud business communication apps
Risk mitigation through flexible OPEX model
- Minimal upfront costs
- Ongoing costs based on revenues
- Flexible deployment options from PaaS to fully managed SaaS
Accelerate quote to cash cycle
- Fully productized solutions
- Optimized for vertical specialization
- Open platform
